Any personal information provided to or gathered by Twootz.com is controlled by the Management Staff at Twootz.com
The information we learn from customers helps us personalise and continually improve your shopping experience at Twootz.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information about our customers is an important part of our business and we are not in the business of selling it to others. Twootz.com shares customer information only as described below
Twootz.com does not sell products for purchase by children. If you are under 18, you may use Twootz.com only with the involvement of a parent or guardian.
If you have any concern about privacy at Twootz.com, please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide most such information when you search, buy, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through Twootz.com; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; compile gift registries, provide and rate Reviews; and employ other personal notification services such as Available to Order Notifications. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information (which is encrypted and only held by our payment provider); people to whom purchases have been dispatched (including addresses and phone numbers); people (with addresses and phone numbers; content of reviews and e-mails to us; the personal description in your Your Profile and account history.
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising or other services; search term and search result information from some searches conducted through the Web search features offered by Twootz.com.; search results and links; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.