Stock Update (15/10/2019 Tuesday)
Stock are running low on the following products but the new stock are expected to arrive in the next few days.
Please expect a slight delay on the dispatch of your parcel(s) if you have any of them in your order.
- Original Fatballs (50pk), while other pack sizes (150pk and 300pk) are available.
We are now using DPD Next Day service to deliver your orders. DPD currently collects our parcels at 12noon, and
our warehouse team would carry on picking and packing orders in the afternoon. Hence some customers may receive a text message and an email
from DPD saying that your parcel is on the way, but it may not turn up the follwing day. We are working hard with DPD to re-schedule the
collection around 3pm so that all parcels prepared would be collected on the same working day.
Most orders placed over the weekend will be prepared on Monday / Tuesday, dispatched on Tuesday / Wednesday,
then get delivered on Wednesday / Thursday, in light of the current collection time of DPD parcels at 12noon on Monday.
Should you have any questions or require more details about our services and products,
please check our Frequently Asked Questions
or drop us a message at firstname.lastname@example.org. We aim to get back to you within a couple of hours.
We are short-handed at the moment with a few members of staff taking annual leaves in this week. We may not be able to answer the phone
as quick as we usually do, so please do send us an email or leave a message on the live chat whenever possible.
We have ordered peanuts from Twootz a few times now and are impressed with the company in every way. The quality of the product is good and the price excellent. Ordering is straightforward and having used customer service a couple of times have found them very helpful and efficient. Highly recommend to others.
Gillian Harding from N. Devon
The Dried Mealworms is a great product that the birds, and hedgehogs, in my garden go crazy for. Just wish they did not blow off bird table when its windy!!
A better price than most shops as no idea why these are so expensive- should be given away as no-one likes them except the wildlife!
Elaine Bamford from West Yorkshire
The starlings weren't sure where the coconut shell had come from, but it's been very amusing watching them perched on top and then hanging on virtually upside down trying to get every last morsel from within the shell. It's been fascinating to watch the birds scrapping over who's going next to feed, and the aerial combats as they chase each other off. Interestingly, it's been the fledglings which have been chasing the adults off more often than not.
The peanut butter has gone down a treat and is polished off in no time. It's been funny watching the birds closely examining the empty shell before I've had a chance to refill this in the morning. This tub isn't going to last long that's for sure!!
Elaine Crook from Lancashire
Our garden birds love these suet pellets so much that it's hard to keep the feeders topped up. I've also tried putting some on the ground for the robins and blackbirds but unfortunately one of our cats is also partial to them!
Glenys Reid from Northamptonshire
The small birds go mad for these sunflower hearts. I get every kind of Tits visit plus several kinds of finches. The usual sparrows and ground feeders pick up all the hearts that fall from the feeders so there is very little mess and no weed growth around the feeders. Highy recommend Twootz for bird food, and the prices are much better than the local garden centres etc especially buying larger amounts.
John Benfield from Leicestershire
Excellent. I ordered meal worm fat balls. I have never seen so many birds in my garden they fight over them ! They also love small broken bits that I put on the bird stand and mix with seed. The delivery is quick and the packaging is excellent.
Deborah Wilcox from Birmingham
I have been buying these insect suet pellets since the start of the year and can honestly say that I have yet to find a better supplier the birds hoover them from the lawn as I scatter these tried all kinds of feeders but find scattering them and putting the fat balls on the table the best way for me and the birds all get a look in use about half a kilo a day but worth every penny to see the wild life thrive.
Gerard Preston from West Sussex
I always buy my Niger seed from Twoots. It is always clean and free from husks and in the Autumn as soon as we put it in the feeder the Goldfinches arrive. We have more than a dozen of them. Big family group arguing and pushing each other to get to the seed. It is such a pleasure to watch them. Don't know how they know when we start filling the feeder but they are here within minutes.. A treat for them and for us too.
Brenda Osborne from Pembrokeshire
Excellent product. High quality suet pellets which are extremely popular with the birds and animals that visit our garden. Always the first to be taken from the bird tables. Attract Tits, Woodpeckers, Sparrows, Stoats and Hedgehogs, just a few of the visitors who have been seen with these pellets in their beaks and mouths! No waste.
Bernadette Swinney from Northumberland
I have bought from Twootz for quite a few years now and have found their products are of a very good standard and very good prices. I shop a great deal online and have found Twootz products are as described and they continually have offers and good deals.
What has impressed me greatly however, is that over the years as mistakes in packaging and with carriers, that do happen with online shopping, every single conversation about problems I have had, have always been resolved with efficiency and a professional approach to customers by staff. I have had e.mail conversations, live chats and telephone conversations with a variety of office staff, and each one had the same positive and friendly approach. I am retired now but in my professional career I would have been proud to have staff that had such good customer facing skills as Twootz has.
Patricia Warren from Carmarthenshire
Urban Birds Study By The University Of Birmingham
Twootz.com is proudly sponsoring the 'Urban Birds Study' conducted by the University of Birmingham, which is looking at how the levels of connected tree cover and built land cover affect the movement patterns of common garden birds such as Dunnock
, Great Tit
, Long-tailed Tit
, Blue Tit
and Coal Tit
. As part of the study, we are carrying out a programme of mist netting which involves the temporary installation of fine nets set between poles to catch birds in flight. Once caught a lightweight, uniquely numbered, metal ring is fitted onto a bird's leg by licensed handlers. These standard British Trust for Ornithology (BTO) rings provide a reliable and harmless method of identifying birds when they are encountered again.
This year birds are also being fitted with small, brightly coloured rings to enable identification by study stie and we are asking your help to record birds seen wearing coloured rings. We will then be able to find out how far these birds move around the country.
So if you see a colour ringed bird in your garden or whilst out and about then please email us (email@example.com
) the following: bird species, ring colour, time, date and sighting location.
Twootz.com is your online provider of quality and low-priced bird feeds, bird seed and wild bird food supplies, as well as a variety of bird feeders. We are based in Sheffield, South Yorkshire, and service the entire UK. Also, across most of our product lines we can provide bulk purchase options, ideal for helping a group of friends provide for more birds in multiple gardens.
To complement our range of wild bird foods, Twootz.com is proud to announce that we have now added small animal feeds to our online collection of high quality goods. The available feeds cover parrot, rabbit, guinea pig, hamster, rat, squirrel, ferret, as well as pond and tropical fish food.
Twootz.com likes to support animal and wildlife charities, so if you have anything you wish us to promote via our blog or web pages, please send details to firstname.lastname@example.org for consideration.
Wild Birds in the British Isles
There are 574 varieties of British wild birds in the British Isles according to the British Ornithologists Union (BOU) and with a growing population of Human Beings and around 8000 domestic cats, we need to take good care of our feathered friends.
It is very important that if you are feeding wild birds, that you assess your surroundings and the likely dangers that birds could be exposed to. In essence, it is useful to put yourself in the position of a wild bird and consider how you would feel if you were landing on the bird table, feeder or bird bath that has been placed in your garden. Consider if a cat or other animal could attack the bird, based on your positioning of these feeders and/or tables etc. Enjoy the facts and useful tips.