Twootz.com Limited - Terms & Conditions of Trading

Welcome to Twootz.com. We command our affiliates provide access to the Twootz.com website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Twootz.com website. By using the Twootz.com website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future Twootz.com service, you will also be subject to the guidelines and conditions applicable to that service.

Conditions Relating to Your Use of Twootz.com

Your Account:
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.

Twootz.com reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Privacy:
Please review our Privacy Notice, which also governs your visit to Twootz.com, to understand our practices.

Access to Twootz.com:
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for Website Access:
Twootz.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Twootz.com. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Twootz.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Twootz.com's or its affiliates' names or trademarks without the express written consent of Twootz.com. Any unauthorised use terminates the permission or license granted by Twootz.com.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Twootz.com as long as the link does not portray Twootz.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Twootz.com logo or other proprietary graphic or trademark as part of the link without our express written consent.

Your Conduct:
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Twootz.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:
- For fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
- To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam".
- To cause annoyance, inconvenience or needless anxiety.
Reviews, comments, communications and other content:
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Twootz.com reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you grant Twootz.com and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Twootz.com and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Twootz.com, including the execution of deeds and documents, at the request of Twootz.com.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Twootz.com: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Twootz.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Twootz.com and its affiliates for all claims brought by a third party against Twootz.com or its affiliates arising out of or in connection with a breach of any of these warranties.

Defamation claims:
Because Twootz.com lists various products for sale and has several galleries on the website and hosts many comments, it is not possible for us to be aware of the contents of each comment or review that is displayed. Accordingly, Twootz.com operates on a "notice and takedown" basis. If you believe that any content on or advertised for sale on, the website contains a defamatory statement, please notify us immediately. Once this procedure has been followed, Twootz.com will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

Copyright and database rights:
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Twootz.com, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Twootz.com and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Twootz.com, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without Twootz.com's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Twootz.com's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Twootz.com's express written consent.

Copyright Claims:
Twootz.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please inform us immediately by sending us an email.

Trademarks:
TWOOTZ.COM, TWOOTZ, THE TWOOTZ LOGO, TWOOTZ CARTOONS AND TWOOTER and other marks indicated on our website are trademarks or registered trademarks of Twootz.com, or its subsidiaries (collectively "Twootz"), in the European Union and/or other jurisdictions. Twootz.com's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Twootz. Twootz's trademarks may not be used in connection with any product or service that is not Twootz's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Twootz. All other trademarks not owned by Twootz that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Twootz.

Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by Twootz.com to you.

Our Contract:
When you place an order to purchase a product from Twootz.com, we will send you an e-mail confirming receipt of your order and containing the details of your order.

Returns and Guarantee Policy:
Please review our Return and Refund Policy, which applies to products purchased from us.

Pricing and Availability:
We do not currently list availability information for products sold by us on the website, including on each product information page but may do so in the near future. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our best efforts, human errors can very occasionally occur and the odd product on our site may be mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

For more details, please review our Pricing Policy which applies to products ordered from us.

Conditions Relating to Both Your Use of Twootz.com and Sales to You:

Children:
Twootz.com does not sell products for purchase by children. If you are under 18, you may use Twootz.com only with the involvement of a parent or guardian.

Electronic communications:
When you visit Twootz.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail, via Newsletters or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Losses:
Twootz.com will be responsible for any losses you suffer, as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. Twootz.com does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

Alteration of Service or Amendments to the Conditions:
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events Beyond Our Reasonable Control:
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver:
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction:
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Our Details:

Twootz.com is the trading name for this website is owned and operated by Twootz Ltd.

You can contact us by emailing info@twootz.com

Notice to Twootz.com of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, copy the Notice to Twootz.com of Copyright Infringement below into your word processor program, complete it in accordance with the instructions in the Notice and send a printed, signed copy to: Copyright Claims, Twootz.com. Please note that this procedure is exclusively for notifying Twootz.com that your copyrighted material has been infringed. Please provide your address, telephone number, and e-mail address.

Important Warning: giving false, misleading or inaccurate information in the Notice to Twootz.com of Copyright Infringement may result in civil and criminal liability.

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Twootz.com Limited - Terms & Conditions of Trading